EVERYTHING YOU NEED TO KNOW
ABOUT AIRLINE TRAVEL
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AUSTRALIA

Domestic airline contacts

The phone numbers listed below can only be dialled from within Australia.
* airline available 24 hours, 7 days

 

Qantas Airways

Commercial and Frequent Flyer Reservations: 13 13 13*

Frequent Flyer Administration: 13 11 31 ( Monday to Friday, 8am - 7pm AEST )

Holiday Bookings: 1300 HOLIDAY

Baggage Services: 1300 306 980 ( 7 days, 7am - 9pm AEST)

For customer complaints or compliments use the following link: Qantas Customer Care

QF.com Website technical support

Virgin Australia*  

Guest Contact Centre for Reservations 13 82 87

Velocity Contact Centre 8am - 8pm (Monday to Friday only) 13 18 75

Jetstar Airways*  

13 15 38

Skywest

1300 66 00 88

Airnorth

1800 627 474

Tiger Airways

03 9999 2888

Regional Express (REX)

13 17 13

Brindabella

1300 668 824

Aeropelican Air Services

1300 668 824

King Island Airlines

03 9580 3777

National Jet

1800 816 947

 

 

International airline contacts

Aerolines Argentinas

1300 131 744

Air Asia

1300 760 330

Air Caledonie

1300 655 737

Air Canada

1300 655 767

Air China

02 9232 7277

Air Fiji

02 8080 5666

Air France

1300 390 190

Air India

02 9283 4020

Aer Lingus

1300 304 016

Air Mauritius

1300 332 077

Air New Zealand

13 24 76

Air Niugini

1300 361 380

Air Pacific

1800 230 150

Air Tahiti Nui

02 9244 2799

08 9229 9212

07 3407 7188

Air Vanuatu

1300 780 737

Aircalin

1300 364 181

Alaskan Airlines

1800 126 399

Alitalia

1300 304 237

American Airlines

07 3329 6060

Asiana

02 9767 4343

Austrian

1300 655 727

Bangkok Airways

02 8248 0050

British Airways

1300 767 177

Cathay Pacific

13 17 47

China Airlines

1300 668 052

07 3860 5611

02 9231 5588

China Eastern

02 9290 1148

China Southern

02 8338 9808

Croydon Travel

1800 633 449

Czech Airlines

02 9247 7706

Delta Airlines

1800 144 917

Dragonair

13 17 47

EL AL

1300 655 770

Emirates

1300 303 777

Etihad Airways

1800 998 995

EVA Air

02 8338 0419

07 3329 8000

Garuda

1300 365 330

Gulf Air

1300 366 337

Hawaiian Airlines

1300 669 106

Hong Kong Airlines

1300 889 190

Iberia

1300 304493

Japan Airlines

1800 802 228

Jetstar Airways*

13 15 38

Jet Airways India

1300 304 553

Kingfisher Airlines

1800 801 161

KLM

1300 392 192

Korean Airlines

02 9262 6000

LAN Airlines

1800 558 129

Lauda Air

02 9251 6155

Lufthansa Airlines

1300 365 727

LOT Polish Airlines

1300 304 671

Malaysian Airlines

13 26 27

Mandarin Airlines

08 9229 9212

Norfolk Air

1300 369 044

Olympic Air

1300 086 152

Phillipine Airlines

02 9279 2020

Phuket Airlines

07 3407 7188

Qantas Airways*

13 13 13

Qatar Airways

1300 340 600

Royal Brunei

07 3017 5000

08 9321 8757 (Perth)

08 8941 0966 (Darwin)

Royal Jordanian

1300 855 057

Scandanavian Airlines

1300 727 707

Singapore Airlines

13 10 11

Solomon Airlines

03 9920 3709

07 3407 7266

08 9229 9219

South African Airlines

1300 435 972

SWISS

1300 724 666

1800 990 093

Thai Airways International

1300 651 960

Turkish Airlines

02 9247 8222

United Airlines

13 17 77

US Airways

1800 623 267

Vietnam Airlines

1300 888 028

Virgin Atlantic

1300 727 340

Virgin Australia*

13 82 87

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FAQ's...

CAN I TRAVEL INTERNATIONALLY WITHOUT A PASSPORT?

28 Mar 2012
All passengers who wish to travel to another country require a valid passport. As well as a valid passport, passengers need to check if any further entry...

IS THERE A DISCOUNT ON CHILDREN AIRFARES?

28 Mar 2012
Children airfares are often only charged at 75% of the adult airfare. However, this will depend on the airline and the destination of the ticket.

ACCESS TO THE QANTAS CLUB

27 Mar 2012
Passengers cannot gain entry into the Qantas Club without being a member. While it is true that some airlines around the world do permit passengers to...